Welcome to North American Technician Excellence, Inc. The leading non-profit certification program for technicians in the heating, ventilation, air-conditioning and refrigeration (HVAC/R) industry and the only test supported by the entire industry.

NORTH AMERICAN TECHNICIAN EXCELLENCE

2111 Wilson Blvd. Suite 510Arlington, VA 22201Phone: 703-276-7247Toll Free Phone: 877-420-6283 (NATE)
Posted by
22 Sep 2016

ARLINGTON, VA. – (September 22, 2016) –NATE is proud to announce that Jose De La Portilla of Lennox HVAC Learning Solutions has been awarded the 2016 Golden Toolbox Award.

Presented to De La Portilla at Comfortech 2016 in Philadelphia, the NATE Golden Toolbox Award, given in partnership with Contracting Business magazine, recognizes an industry professional who demonstrates outstanding service, support, and advocacy for technician certification.

De La Portilla earned his first NATE certification in 2004 and became a NATE proctor shortly thereafter. He currently holds Heat Pump, Air Conditioning, Air Distribution, Gas Heating, and Light Commercial Refrigeration certifications. In 2015, De La Portilla joined NATE Technical Committee, a group of HVACR industry professionals who volunteer to help develop NATE exams. In particular, De La Portilla helped NATE to develop the new Ready-to-Work and HVAC Support Technician certificate exams, launched in January 2016.

Currently the Technical Training Manager for Lennox HVAC Learning Solutions, De La Portilla builds, manages, and conducts various training programs like Lennox Build-A-Tech, Virtual Build-A-Tech, residential and commercial load calculations, whole home performance, residential duct design, refrigerant piping and system design, and several other technical courses.

“We’re so pleased to present Jose De La Portilla with this year’s Golden Toolbox Award,” said John Lanier, NATE Chief Operating Officer. Jose has been a long-time advocate of NATE and truly “walks the talk” as a proctor and by earning and maintaining his own NATE certifications. His input and work on the NATE Technical Committee is invaluable and helps us move forward with services that support the future of the HVACR workforce.”

 De La Portilla has been in the HVAC industry for 23 years. He earned his HVAC diploma from Long Beach City College in California. During his first semester in school Jose started working for a residential/light commercial contractor as a maintenance technician. A little over a year later, while still in school he accepted a position as a service technician for a refrigeration and commercial HVAC contractor. In 1994, he joined the Carrier Corporation as a customer assurance technical support manager in the southern California area, where he supported everything from window unit air conditioners to commercial screw chillers. In his 12 years with the Carrier Corporation, he served in southern and northern California, and in Dallas, Texas.

His passion for the HVAC industry is only surpassed by his love for his family, including his amazing wife of 14 years Karolyn, his oldest son Estevan, daughter Elena, and his youngest son Christian.

For more information about NATE certification, visit www.natex.org.

About North American Technician Excellence (NATE) Headquartered in Arlington, Va., NATE was founded in 1997 as the nation’s largest industry-endorsed, non-profit certification organization for heating, ventilation, air conditioning and refrigeration technicians. NATE tests technicians while others train. Testing validates the technician’s knowledge and a training program’s instruction. NATE-approved testing organizations throughout the U.S. and Canada offer NATE tests. Candidates can earn installation and/or service certification in nine specialty areas: air-conditioning, air distribution, heat pumps, gas heating, oil heating, hydronics gas, hydronics oil, and commercial, light commercial, refrigeration and senior efficiency analyst. NATE also offers the International Ground Source Heat Pump test. For more information about NATE, visit www.natex.org.

Posted by
13 Sep 2016

http://www.achrnews.com/articles/133354-nate-certification-affirms-contracting-competency

HVACR certifications provide technicians, their employers, and customers legitimacy. Much like a degree or diploma, certification offers a seal of approval that the individual doing the work is qualified, educated, and knowledgeable.

And, for HVAC contractors, some of the most coveted certifications available come from North American Technician Excellence (NATE).

“NATE certification differentiates us from our competition,” said Bobby Ring, president and CEO of Meyer & Depew Co. Inc. in Kenilworth, New Jersey. “We help our clients realize the difference between a contractor who uses NATE-certified technicians and those who don’t, and we’re proud to offer the superior service they’ve come to expect from our skilled technicians.”

According to Valerie Briggs, director of marketing and business development, NATE, more than 34,000 HVACR technicians have at least one NATE certification, which equates to an average of about 13 percent of the workforce, per numbers maintained by the U.S. Bureau of Labor Statistics. In parts of the country with partnering utility and manufacturing programs that require NATE certification, Briggs said the organization sees as much as 30 percent of HVACR techs with NATE certification.

BENEFITS FOR ALL

Whatever their reasons may be for seeking out certification, NATE offers a bevy of programs and aims to help technicians across the country constantly improve themselves while also providing value to other segments of the industry.

“Stakeholders throughout the HVAC industry value chain benefit from NATE technician certification,” said Briggs. “Manufacturers and distributors benefit because NATE certification encourages proper installation and service, which means fewer warranty returns and, ultimately, a better bottom line. Contractors recognize that NATE-certified technicians remain in the industry longer, have the proven knowledge to do the job right the first time, and are more productive than noncertified technicians. Educators and trainers benefit from the uniform testing standard of NATE certification.”

Jamall Dixon, technician, Davis Air Conditioning & Heating Inc. in Stafford, Texas, found out about NATE certification through his current employer, who recommends technicians get certified as a way to bolster their HVAC understanding and experience.

“I wanted to get NATE certified so I could gain knowledge and reassure myself of my current knowledge and experience regarding HVAC on how to effectively troubleshoot and repair equipment,” said Dixon. “NATE gives a road map for repairs if you are unaware of certain issues and also reassures your employer that you have the necessary qualifications and experience.”

Briggs highlighted a recent NATE survey of HVACR contractors that found a majority (79 percent) believe in the importance of attracting and retaining good people; however, fewer than one in four said their current hiring and human resource management methods were effective.

“At NATE, we believe training, subsequent certification, and continuing education can be used to help with that disconnect,” said Briggs. “As the HVACR industry braces for a predicted significant workforce shortfall in the next couple of years, efforts to build a workforce of competent, qualified technicians is needed now more than ever. That is why NATE launched new levels of testing [Ready-to-Work certificate exam and the HVAC Support Technician certificate] to assist contractors in hiring better candidates and providing them a career development path as they learn and grow professionally.”

NEW TESTS

The Ready-to-Work certificate exam, which was launched earlier this year, is offered completely online and has been taken by more than 300 technicians to this point.

“Our Ready-to-Work exam is a fundamental program that focuses on tool identification, general safety, electrical safety, and some heat-transfer knowledge,” said Anthony Spagnoli, manager of testing and education, NATE. “An exam like this allows contractors to hire employees based on their profile for service skills, showing up on time, etc., while filling in the technical skills themselves. It also allows them to use the exam as a way to benchmark techs to make sure they have bedrock skills and won’t injure themselves or others on the job while still having the ability to hit the ground running.”

Briggs said as those entry-level technicians — whether they are new to the industry or formally trained — work and gain greater experience, they may progress to a supporting maintenance role for HVACR equipment installation and service.

“To meet that need for a new level of testing, NATE has created the HVACR Support Technician certificate to test fundamental skills, basic airflow, and safety. The certificate also helps to verify knowledge of normal HVACR equipment operation,” she said. “The HVACR Support Technician exam covers topics linked to the current professional level certifications, but at a more fundamental skill level. We believe this certificate will provide those career-focused technicians the opportunity to advance and demonstrate their increased knowledge and skills, while providing the contractors an environment of continuous improvement.”

Dixon believes continually making new certifications available is important and provides benefits to techs at varying points in their careers.

“I will continue pursuing more NATE-provided certifications because I think they offer techs a great way to learn and refresh their knowledge,” he said. “It gives you a well-rounded view of the many issues that we as technicians are faced with every day. NATE refreshes veterans on practices they may have steered away from or even corrects how a veteran approaches issues they may have been doing incorrectly while informing new technicians how to be effective and precise in the field.”

ALWAYS ADAPTING

Adapting to a changing workforce is obviously imperative, and NATE has diversified its certifications over the last decade with the implementation of online exams.

“NATE exams have been available online since 2007, and we’ve seen an increase in online testing over the years because of its convenience and immediate test results. It also allows proctors to host testing without much advance notice or registration,” said Briggs. “That being said, online testing for our certification exams does have to be in the presence of a proctor of any of our approved testing organizations.”

However, the launch of the Ready-to-Work certificate this year was NATE’s first un-proctored online exam, which Briggs said is more convenient because candidates and employees can take the exam anywhere, even at home, allowing greater accessibility. It is adaptability like this, as well as continually listening to technicians in the field, that will drive NATE forward.

“NATE-certified technicians earn higher-than-average salaries, are considered more valuable to their employers, and are preferred among customers,” she said. “We recommend, but don’t require, at least two years of experience for our service certification exams, and we hear from more experienced technicians every day who are pursuing NATE certification for their own sense of pride but also because more and more manufacturer dealer programs; utilities; and local, state, and federal programs are recognizing and even requiring NATE certification.”

Publication date: 9/12/2016

Posted by
22 Jul 2016

ARLINGTON, VA. – (July 22, 2016) – HVAC Distributors of Mount Joy, PA will offer North American Technician Excellence (NATE) certification review and testing at Comfortech 2016 on Monday, September 19 in Philadelphia.

HVAC Distributors Technical Services and Training Supervisor Eric Kravitz will lead a HVACR review from 8 a.m. to 12 noon, and proctor a NATE test session beginning at 1 p.m. Separate registration is required. Click here for instructions to register for the NATE review and testing session. The cost is $155 per exam.

Those interested in testing must register by September 2, 2016.

NATE is the nation’s largest industry-endorsed, non-profit certification organization for heating, ventilation, air conditioning and refrigeration (HVACR) technicians. Candidates can earn installation and/or service certification in 11 specialty areas: air conditioning, air distribution, heat pumps, gas heating, oil heating, hydronics gas, hydronics oil, commercial refrigeration, light commercial refrigeration, ground source heat pump and senior efficiency analyst.
For more information about NATE, visit www.natex.org.

Posted by
04 Feb 2016

ARLINGTON, VA. – (February 4, 2016) –The North American Technician Excellence (NATE) Board of Trustees has announced its roster for 2015-2016, including a renewed chairmanship and seven new and replacement members elected to serve for the new term.

The NATE Board of Trustees renamed Wade Mayfield, President of Thermal Services, Inc. of Omaha, NE as the 2015-2016 Chairman of the Board. Mayfield has been involved in the HVAC business for more than 13 years. Gary Bedard of Lennox Industries will continue to serve as Secretary/Treasurer for the 2015-2016 term. Donald Frendberg continues in the role of Immediate Past Chairman. In addition, the board voted to renew the terms of the following members: Chris Baker, Value Added Distributors; Marc Bridgens, Pennsylvania College of Technology; Dan Foley, Foley Mechanical; Mike Murphy, The ACHR News; and Terry Tanker, HVACR Business Magazine.

David McIlwaine, president, CEO and founder of HVAC Distributors in Mount Joy, PA was elected as one of two new Vice-Chairmen for the NATE Board. McIlwaine earned an MBA from Drexel University and served on several community and industry boards and committees, including Assets Lancaster, Associated Builders and Contractors, HARDI, and the Boy Scouts of America. He has been honored with various awards including the Small Business Person of the Year by the Lancaster Chamber of Commerce and Industry, and the Boy Scouts of America Leadership Award.

The second elected Vice-Chairman is new Board member Laura DiFilippo. DiFilippo is Vice President and co-owner of DiFilippo’s Service Company, a residential heating and air conditioning contracting business in Paoli, PA. She has served on the Board of Directors of the Delaware Valley Chapter of ACCA for 14 years, holding all officer positions, including that of Chapter President for five years. She has served as a National ACCA Board Director since 2003 and has chaired many committees including that of Professional Development and Chapter Relations. She is the first woman appointed as an officer of the ACCA and served as Secretary, Treasurer, and Senior Vice Chairman and ultimately as Chairman of ACCA for 2012-2013.

The additional newly elected and replacement members to the NATE Board of Trustees include Michael R. Copp, Executive Vice President, Plumbing-Heating-Cooling Contractors Association (replacing Gerry Kennedy); Mike Hellman, Penton Media; Stephen D. Kennedy of Georgia Power, representing ASHRAE (replacing Wayne Reedy); Matthew Pine, Vice President, Marketing HVAC Residential for Carrier Building & Industrial Systems (replacing Chris Nelson); and Brent Schroeder President, Air Conditioning Business, Emerson Climate Technologies.

NATE COO John Lanier welcomed the new board members in a statement: “We are pleased to have such an esteemed group of industry stakeholders who are willing to volunteer their time to serve on the NATE Board of Trustees and we thank them. Such a diverse representation from education, distribution, contracting, manufacturing and utilities, demonstrates the value of NATE certification throughout the HVACR and energy efficiency supply chain. We look forward to working with them as we move NATE forward in 2016.”

View a complete roster of the NATE Board at http://www.natex.org/site/390/About-Us/Board

For more information about NATE, visit www.natex.org.

About North American Technician Excellence (NATE)

Headquartered in Arlington, Va., NATE was founded in 1997 as the nation’s largest industry-endorsed, non-profit certification organization for heating, ventilation, air conditioning and refrigeration technicians. NATE tests technicians while others train. Testing validates the technician’s knowledge and a training program’s instruction. NATE-approved testing organizations throughout the U.S. and Canada offer NATE tests. Candidates can earn installation and/or service certification in nine specialty areas: air-conditioning, air distribution, heat pumps, gas heating, oil heating, hydronics gas, hydronics oil, commercial refrigeration, light commercial refrigeration, and senior efficiency analyst. NATE also offers the International Ground Source Heat Pump test. For more information about NATE, visit www.natex.org.

Posted by
14 Jan 2016

ARLINGTON, VA. – (January 13, 2016) – A recent study conducted by the HVACR Workforce Development Foundation estimates at least 115,000 new HVACR workers must be trained by 2022 to fill jobs due to industry growth and retirements. In response, NATE has launched two new certificate exams: Ready-To-Work and HVAC Support, to help HVACR employers hire, train, and develop the best technicians possible and create a pathway to professional development and certification.

“As the HVACR industry braces for a significant predicted workforce shortfall in the next few years, NATE is pleased to offer these two new levels of testing and training to help contractors recruit and retain new talent, including from outside of the HVACR industry. We are proud to add these new certificate exams to our ever-developing suite of testing to support technicians and the contractors who employ them,” said NATE COO John Lanier.

Ready-to-Work Certificate

  • This entry-level exam (complete with study guide included) is designed for technicians who are just entering the HVAC field with little to no formal education or training.
    • Focuses on the fundamental job knowledge and skills a technician needs to know to enter the HVAC workforce such as component identification, tool identification, basic heat transfer, general safety, and electrical safety.
    • Can be used as a tool to ensure technicians have the basic skills needed to start on the job and begin their training.
    • Online exam can be taken without a proctor at the technician’s convenience, such as from a home computer.

HVAC Support Technician Certificate

  •  This exam is designed to be taken by a technician that has been in the field for 6 months to 1 year.
    • Covers topics linked to the NATE’s current professional level certifications, but at a more fundamental skill level.
    • Provides career-focused technicians the opportunity to advance and demonstrate their increased knowledge and skills to pursue NATE professional level certifications in the future
    • Same proctored exam process as for other NATE examsAs with the NATE certification exams, these two new certificate exams were developed by the NATE Technical Committee, comprised of experts from various industry sectors, including manufacturing, distribution, education and training, and contractors. The committee is led by Anthony Spagnoli, NATE manager of testing and education. “While the current NATE certification exams are generally for more senior, advanced technicians, these new exams provide a pathway to those certifications via a tiered exam structure. Having contractors on the NATE Technical Committee helped to ensure both exams cover what contractors need of their technicians out in the field,” said Spagnoli.

About North American Technician Excellence (NATE)

Headquartered in Arlington, Va., NATE was founded in 1997 as the nation’s largest industry-endorsed, non-profit certification organization for heating, ventilation, air conditioning and refrigeration technicians. NATE tests technicians while others train. Testing validates the technician’s knowledge and a training program’s instruction. NATE-approved testing organizations throughout the U.S. and Canada offer NATE tests. Candidates can earn installation and/or service certification in nine specialty areas: air-conditioning, air distribution, heat pumps, gas heating, oil heating, hydronics gas, hydronics oil, commercial refrigeration, light commercial refrigeration, and senior efficiency analyst. NATE also offers the International Ground Source Heat Pump test.

For more information about NATE, visit www.natex.org.

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Posted by
09 Dec 2015

ARLINGTON, VA. – (December 7, 2015) – At the 2015 Heating, Air-conditioning & Refrigeration Distributors International (HARDI) Annual Conference in Orlando, FL, NATE recognized nine HARDI member companies for their outstanding efforts to promote NATE technician certification in the HVACR industry.

In addition to the Top Single Location Certifier and Most Improved Certifier honors, NATE announced awards recognizing NATE certifier organizations in the HARDI North American chapters/regions. The 2015 awardees, listed below, will receive large banner signs, which they can display in their locations to recognize their accomplishments, while also driving interest in NATE technician certification among their customers. In addition, each will receive a cash prize to be used to celebrate with their staff.

• 2015 NATE Single Location Top Certifier: Mingledorff’s of Norcross, GA was recognized for certifying more NATE technicians than any other HARDI member at a single location.
• 2015 NATE Most Improved Certifier: G.W. Berkheimer Co of Portage, IN was recognized as the HARDI member with the greatest increase in the number of NATE technician certifications from the past year.

Regional Awards:
• 2015 NATE Top Mid-Atlantic Region Certifier: HVAC Distributors, Mount Joy, PA
• 2015 NATE Top Great Lakes Region Certifier: Refrigeration Sales Corp., Valley View, OH
• 2015 NATE Top Central Region Certifier: Temperature Equipment Corporation, Lansing, IL
• 2015 NATE Top Southeastern Region Certifier: Value Added Distributors, Midlothian, VA
• 2015 NATE Top Southwestern Region Certifier: Standard Supply, Fort Worth, TX
• 2015 NATE Top Northeastern Region Certifier: S.G. Torrice Company, Wilmington, MA
• 2015 NATE Top Western Region Certifier: Johnstone Supply, Salt Lake City, UT

“NATE is pleased to continue to partner with HARDI to present the NATE Certifier Awards at this year’s Conference,” said John Lanier, NATE COO. “These HARDI members host NATE certification testing because they understand the value NATE certifications provide in improving the level of knowledge, training, and service in the HVACR industry. We are proud to recognize their efforts.”

He continued, “We are proud to partner with over 200 HARDI members across North America to continue to support the industry with qualified NATE-certified technicians. Distributors who offer NATE testing tend to have contractors that are better selling customers, have fewer warranty costs, and require less technical service and support than contractors without NATE-certified technicians. We hope this increased recognition will support more distributors to join us in our efforts.”

For more information about NATE, visit www.natex.org.

About North American Technician Excellence (NATE)
Headquartered in Arlington, Va., NATE was founded in 1997 as the nation’s largest industry-endorsed, non-profit certification organization for heating, ventilation, air conditioning and refrigeration technicians. NATE tests technicians while others train. Testing validates the technician’s knowledge and a training program’s instruction. NATE-approved testing organizations throughout the U.S. and Canada offer NATE tests. Candidates can earn installation and/or service certification in nine specialty areas: air-conditioning, air distribution, heat pumps, gas heating, oil heating, hydronics gas, hydronics oil, commerciall refrigeration, light commercial refrigeration, and senior efficiency analyst. NATE also offers the International Ground Source Heat Pump test. For more information about NATE, visit www.natex.org.

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