Welcome to North American Technician Excellence, Inc. The leading non-profit certification program for technicians in the heating, ventilation, air-conditioning and refrigeration (HVAC/R) industry and the only test supported by the entire industry.


2111 Wilson Blvd. Suite 510Arlington, VA 22201Phone: 703-276-7247Toll Free Phone: 877-420-6283 (NATE)
Posted by
21 Sep 2015

ARLINGTON, VA. – (September 21, 2015) North American Technician Excellence (NATE) proudly announces the awarding of the 2015 Golden Toolbox Award to longtime HVACR industry professional Donald L. Frendberg at Comfortech 2015 in St. Louis, Missouri.

The Golden Toolbox Award, created by NATE and Contracting Business Magazine in 2006, recognizes an industry professional who demonstrates outstanding service, support, and advocacy for technician certification.

Recently retired as Executive Director of the HVACR Workforce Development Foundation and a former Board Chairman and CEO for NATE, Frendberg’s professional background is a blending of experience derived from firms involved in manufacturing, contracting, and consulting engineering. These differing fields, all related to the HVACR industry, have provided him with a broad spectrum of technical, sales and business management involvement spanning fifty years.

NATE Chief Operating Officer John Lanier said during the award presentation, “As COO of NATE, I’m proud to continue in Don’s footsteps and build upon his work at NATE to help contractors find the best technicians and help those technicians build strong careers, thereby building a stronger HVACR workforce, a cause we all know is near and dear to Don.”

Lanier also announced the creation of the Donald Frendberg Scholarship to support qualified students in an HVACR program at an accredited institution in Florida, Frendberg’s adopted home state. Through industry donations, including from HARDI’s philanthropic organization HALO (Frendberg previously served is the Executive Vice President/COO of HARDI), NATE will award scholarships and free Industry Competency Exams to students to help them pursue their careers in HVACR. The first scholarship will be awarded in fall 2016.

“We’re so pleased to present Don with this year’s Golden Toolbox Award and to develop a scholarship in his name,” said Lanier “His hard work and support of NATE, workforce training and development, and the entire HVACR industry will be felt for years to come.”

For more information about NATE certification, visit www.natex.org.


Posted by
25 Aug 2015

The North American Technician Excellence (NATE) Technical Committee met August 17-19 at the NATE offices in Arlington, Va., to continue its work developing two new exams: a job-readiness certificate exam, and a certification level exam for less experienced support technicians. They are scheduled to be made available in early 2016 to help contractors hire better candidates and to provide technicians with a career development path as they learn and grow professionally.

Since 1997, NATE certification exams have tested real-world working knowledge of HVACR systems. They are developed by the NATE Technical Committee, comprised of industry experts who develop and oversee each exam’s Knowledge Areas of Technician Expertise, or KATEs. In 2015, the NATE Technical Committee was restructured to an active standing roster of 15 members with representation from various industry sectors, including contractors, educators, manufacturers, and working NATE-certified technicians. Contact: Anthony Spagnoli.



Posted by
15 Jun 2015

ARLINGTON, VA.–June 15, 2015—Service Experts Heating & Air Conditioning LLC, headquartered in Plano, Texas, is one of North America’s largest heating and air conditioning brands, with more than 2,500 employees in 90 service centers across North America. The company has recently announced its commitment to see 1,000 of its technicians become certified with North American Technician Excellence (NATE) in 2015, as detailed in the latest issue of the NATE Magazine.

“NATE provides Service Experts a content-rich curriculum that allows our technicians to continually enhance their skills, which helps them make the best decisions and recommendations for each homeowner. NATE certification ultimately leads to employee satisfaction, which directly translates to customer satisfaction,” says Todd Berkland, director, U.S. Field Operations, Service Experts.

Working with NATE isn’t new for Service Experts. As a matter of fact, the company has been heavily involved with NATE for more than a decade. In fact, Service Experts CEO, Scott J. Boxer, was chairman of the NATE Board of Directors from 2005 through 2008. “In an effort to serve customers to the best of our ability while reducing callbacks, we realized the importance of properly educating and training technicians. Service Experts quickly embraced the NATE organization as a key resource in furthering those business goals,” says Boxer. By doing so, Service Experts will continue to honor its brand promise to customers, Expert Service, Guaranteed, that is supported by its 5 Standards of Excellence, of which one is sending a NATE-certified tech to the home.

As for the 1,000 NATE-certified technician goal, “It’s definitely a logistical challenge, says Bryan Benak, vice president and general manager, U.S. Operations, “but we are committed to providing superior training and expert service. Based on our experience, our goal is very realistic, and we have a strong operational focus with metrics and performance reviews to help advance each employee in his career. In fact, we are already 70% of the way there.”

To read more on the Service Experts story, download the latest issue of the NATE Magazine today. Previous issues are available here.

NATE is the nation’s largest industry-endorsed, non-profit certification organization for heating, ventilation, air conditioning and refrigeration technicians. For more information about NATE, visit www.natex.org

Posted by
02 Mar 2015

The DOE Home Energy Score Program has recognized select NATE certifications, among others, to qualify as a minimum credential for those interested in becoming Home Energy Score Assessors.

The accepted credentials from NATE are certifications in the following specialties:

  • Air Conditioning
  • Heat Pumps
  • Gas Heating
  • Oil Heating
  • Gas Hydronics
  • Oil Hydronics

In addition, DOE announced the release of the Home Energy Score Simulation Training, a new online simulation tool that provides free, targeted training and testing to individuals interested in providing the Home Energy Score – a standard energy efficiency assessment and score generated only by qualifying professionals.

The Home Energy Score Simulation Training (the Sim), developed by Interplay Learning, lets candidates walk through different virtual homes (colonial, ranch, and townhome) with numerous combinations of energy-related characteristics (e.g., heating, cooling, hot water equipment; wall construction; insulation levels; footprints).

The Home Energy Score team will host a webinar on March 4th from 2-3pm ET for anyone interested in learning more about the Home Energy Score, the Sim, and new credential requirements. Register for the webinar now.

More details can be found at www.homeenergyscore.gov.

Posted by
08 Jan 2015

Arlington, VA – (January 7, 2015) – North American Technician Excellence (NATE), a supporter of the HVACR & Mechanical Conference for Education Professionals (formerly known as the Instructors Workshop) encourages interested industry educators to register for this year’s conference, which will be held March 9-11, 2015, at the Conference Center at the Maritime Institute in Linthicum Heights, Maryland (near the BWI airport in Baltimore).

In addition, NATE will offer free NATE testing for instructors in attendance on March 11, 1-5 PM. Click to register for testing. To register to attend the conference, visit www.CareersinHVACR.org

For 20 years, this conference, hosted by the HVACR Workforce Development Foundation, has provided peer-to-peer training for secondary and post-secondary instructors in the field of heating, ventilation, air conditioning, refrigeration and other highly-skilled mechanical training. In keeping with past practice, there is no registration fee. Attendees who register before January 30, 2015, will automatically be entered into a drawing for complimentary hotel/meals (three might maximum).

To view the agenda, see who should attend, and to register, visit www.CareersinHVACR.org


The Conference is hosted by HVACR Workforce Development Foundation, with support from: the Air Conditioning Contractors of America (ACCA); the Association for Career and Technical Education (ACTE); the Air-Conditioning, Heating, and Refrigeration Institute (AHRI); ASHRAE: the Council of Air Conditioning and Refrigeration Engineers (CARE); Heating, Air-conditioning & Refrigeration Distributors International (HARDI); the Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI); the National Air Filtration Association (NAFA); North American Technician Excellence (NATE); the Oil & Energy Service Professionals (OESP); the Partnership for Air-conditioning, Heating, Refrigeration Accreditation (PAHRA); the Plumbing, Heating, Cooling Contractors Association (PHCC); the Refrigeration Service Engineers Society (RSES); and SkillsUSA.



Posted by
06 Nov 2014

ARLINGTON, VA. – November 6, 2014  – Nest Technologies has become a NATE Recognized Training Provider, registering its Nest Thermostat Installer Training to qualify for NATE continuing education hours (CEH).

The training course is part of the recently launched Nest Pro Tour, during which the Nest Pro team will tour the country to show contractors how they can grow their businesses by selling and installing Nest products.  At the end of the training session, Nest will help contractors enroll in the Nest Pro program and receive exclusive training and tools, live VIP support, and referrals to help business grow. At the end of the Nest Pro Tour, Nest will award a custom-designed Nest Van to one Nest Pro.

This training earns attendees two (2) NATE Continuing Education Hours to apply to NATE recertification. Online registration is required for Nest Pro training and space is limited. See the schedule of training dates at nest.com/pro .

As highlighted in the recent issue of the NATE Magazine, for Nest Technologies, which goes to market with the Nest Learning Thermostat and the Nest Protect, a smoke and carbon monoxide alarm that can communicate with the thermostat, the key to understanding and learning the ins and outs of these products is a mix of classroom, online, and field education.

For students interested in software, working on smart HVACR systems is a logical career choice, says Gene LaNois, who heads the professional channel for Nest. “That’s exactly what Nest is all about.” he says. “We are very proud about the recent awareness that we have brought to a traditional ‘trade’ occupation. We think we have a chance of making HVACR and other unloved items in the home exciting to be involved in again.”

He adds, “Nest believes in bringing advanced and thoughtful technology to the HVACR industry, and we are excited to team up with NATE to offer our training programs to the professional installer community. This is an incredible opportunity to help installers keep up to date on the comfort, energy savings, and learning capabilities of the Nest Learning Thermostat.”

About North American Technician Excellence (NATE) Headquartered in Arlington, Va., NATE was founded in 1997 as the nation’s largest industry-endorsed, non-profit certification organization for heating, ventilation, air conditioning and refrigeration technicians. NATE tests technicians while others train. Testing validates the technician’s knowledge and a training program’s instruction. NATE-approved testing organizations throughout the U.S. and Canada offer NATE tests. Candidates can earn installation and/or service certification in nine specialty areas: air-conditioning, air distribution, heat pumps, gas heating, oil heating, hydronics gas, hydronics oil, and commercial, light commercial refrigeration and senior efficiency analyst. NATE also offers the International Ground Source Heat Pump test. For more information about NATE, visit www.natex.org.