Welcome to North American Technician Excellence, Inc. The leading non-profit certification program for technicians in the heating, ventilation, air-conditioning and refrigeration (HVAC/R) industry and the only test supported by the entire industry.

NORTH AMERICAN TECHNICIAN EXCELLENCE

2111 Wilson Blvd. Suite 510Arlington, VA 22201Phone: 703-276-7247Toll Free Phone: 877-420-6283 (NATE)
Posted by
15 Jun 2015

ARLINGTON, VA.–June 15, 2015—Service Experts Heating & Air Conditioning LLC, headquartered in Plano, Texas, is one of North America’s largest heating and air conditioning brands, with more than 2,500 employees in 90 service centers across North America. The company has recently announced its commitment to see 1,000 of its technicians become certified with North American Technician Excellence (NATE) in 2015, as detailed in the latest issue of the NATE Magazine.

“NATE provides Service Experts a content-rich curriculum that allows our technicians to continually enhance their skills, which helps them make the best decisions and recommendations for each homeowner. NATE certification ultimately leads to employee satisfaction, which directly translates to customer satisfaction,” says Todd Berkland, director, U.S. Field Operations, Service Experts.

Working with NATE isn’t new for Service Experts. As a matter of fact, the company has been heavily involved with NATE for more than a decade. In fact, Service Experts CEO, Scott J. Boxer, was chairman of the NATE Board of Directors from 2005 through 2008. “In an effort to serve customers to the best of our ability while reducing callbacks, we realized the importance of properly educating and training technicians. Service Experts quickly embraced the NATE organization as a key resource in furthering those business goals,” says Boxer. By doing so, Service Experts will continue to honor its brand promise to customers, Expert Service, Guaranteed, that is supported by its 5 Standards of Excellence, of which one is sending a NATE-certified tech to the home.

As for the 1,000 NATE-certified technician goal, “It’s definitely a logistical challenge, says Bryan Benak, vice president and general manager, U.S. Operations, “but we are committed to providing superior training and expert service. Based on our experience, our goal is very realistic, and we have a strong operational focus with metrics and performance reviews to help advance each employee in his career. In fact, we are already 70% of the way there.”

To read more on the Service Experts story, download the latest issue of the NATE Magazine today. Previous issues are available here.

NATE is the nation’s largest industry-endorsed, non-profit certification organization for heating, ventilation, air conditioning and refrigeration technicians. For more information about NATE, visit www.natex.org

Posted by
02 Mar 2015

The DOE Home Energy Score Program has recognized select NATE certifications, among others, to qualify as a minimum credential for those interested in becoming Home Energy Score Assessors.

The accepted credentials from NATE are certifications in the following specialties:

  • Air Conditioning
  • Heat Pumps
  • Gas Heating
  • Oil Heating
  • Gas Hydronics
  • Oil Hydronics

In addition, DOE announced the release of the Home Energy Score Simulation Training, a new online simulation tool that provides free, targeted training and testing to individuals interested in providing the Home Energy Score – a standard energy efficiency assessment and score generated only by qualifying professionals.

The Home Energy Score Simulation Training (the Sim), developed by Interplay Learning, lets candidates walk through different virtual homes (colonial, ranch, and townhome) with numerous combinations of energy-related characteristics (e.g., heating, cooling, hot water equipment; wall construction; insulation levels; footprints).

The Home Energy Score team will host a webinar on March 4th from 2-3pm ET for anyone interested in learning more about the Home Energy Score, the Sim, and new credential requirements. Register for the webinar now.

More details can be found at www.homeenergyscore.gov.

Posted by
08 Jan 2015

Arlington, VA – (January 7, 2015) – North American Technician Excellence (NATE), a supporter of the HVACR & Mechanical Conference for Education Professionals (formerly known as the Instructors Workshop) encourages interested industry educators to register for this year’s conference, which will be held March 9-11, 2015, at the Conference Center at the Maritime Institute in Linthicum Heights, Maryland (near the BWI airport in Baltimore).

In addition, NATE will offer free NATE testing for instructors in attendance on March 11, 1-5 PM. Click to register for testing. To register to attend the conference, visit www.CareersinHVACR.org

For 20 years, this conference, hosted by the HVACR Workforce Development Foundation, has provided peer-to-peer training for secondary and post-secondary instructors in the field of heating, ventilation, air conditioning, refrigeration and other highly-skilled mechanical training. In keeping with past practice, there is no registration fee. Attendees who register before January 30, 2015, will automatically be entered into a drawing for complimentary hotel/meals (three might maximum).

To view the agenda, see who should attend, and to register, visit www.CareersinHVACR.org

 

The Conference is hosted by HVACR Workforce Development Foundation, with support from: the Air Conditioning Contractors of America (ACCA); the Association for Career and Technical Education (ACTE); the Air-Conditioning, Heating, and Refrigeration Institute (AHRI); ASHRAE: the Council of Air Conditioning and Refrigeration Engineers (CARE); Heating, Air-conditioning & Refrigeration Distributors International (HARDI); the Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI); the National Air Filtration Association (NAFA); North American Technician Excellence (NATE); the Oil & Energy Service Professionals (OESP); the Partnership for Air-conditioning, Heating, Refrigeration Accreditation (PAHRA); the Plumbing, Heating, Cooling Contractors Association (PHCC); the Refrigeration Service Engineers Society (RSES); and SkillsUSA.

 

 

Posted by
06 Nov 2014

ARLINGTON, VA. – November 6, 2014  – Nest Technologies has become a NATE Recognized Training Provider, registering its Nest Thermostat Installer Training to qualify for NATE continuing education hours (CEH).

The training course is part of the recently launched Nest Pro Tour, during which the Nest Pro team will tour the country to show contractors how they can grow their businesses by selling and installing Nest products.  At the end of the training session, Nest will help contractors enroll in the Nest Pro program and receive exclusive training and tools, live VIP support, and referrals to help business grow. At the end of the Nest Pro Tour, Nest will award a custom-designed Nest Van to one Nest Pro.

This training earns attendees two (2) NATE Continuing Education Hours to apply to NATE recertification. Online registration is required for Nest Pro training and space is limited. See the schedule of training dates at nest.com/pro .

As highlighted in the recent issue of the NATE Magazine, for Nest Technologies, which goes to market with the Nest Learning Thermostat and the Nest Protect, a smoke and carbon monoxide alarm that can communicate with the thermostat, the key to understanding and learning the ins and outs of these products is a mix of classroom, online, and field education.

For students interested in software, working on smart HVACR systems is a logical career choice, says Gene LaNois, who heads the professional channel for Nest. “That’s exactly what Nest is all about.” he says. “We are very proud about the recent awareness that we have brought to a traditional ‘trade’ occupation. We think we have a chance of making HVACR and other unloved items in the home exciting to be involved in again.”

He adds, “Nest believes in bringing advanced and thoughtful technology to the HVACR industry, and we are excited to team up with NATE to offer our training programs to the professional installer community. This is an incredible opportunity to help installers keep up to date on the comfort, energy savings, and learning capabilities of the Nest Learning Thermostat.”

About North American Technician Excellence (NATE) Headquartered in Arlington, Va., NATE was founded in 1997 as the nation’s largest industry-endorsed, non-profit certification organization for heating, ventilation, air conditioning and refrigeration technicians. NATE tests technicians while others train. Testing validates the technician’s knowledge and a training program’s instruction. NATE-approved testing organizations throughout the U.S. and Canada offer NATE tests. Candidates can earn installation and/or service certification in nine specialty areas: air-conditioning, air distribution, heat pumps, gas heating, oil heating, hydronics gas, hydronics oil, and commercial, light commercial refrigeration and senior efficiency analyst. NATE also offers the International Ground Source Heat Pump test. For more information about NATE, visit www.natex.org.

 

Posted by
01 Oct 2014

ARLINGTON, VA.–September 18, 2014 – As fall approaches and students of all ages return to school, the latest issue of the quarterly NATE Magazine from North American Technician Excellence (NATE) promotes the benefits of education, training, and certification as “The Path to Success” for the entire HVACR industry. The issue debuted at the Comfortech 2014 show in Nashville.

Available for free download at www.natex.org/391, the NATE Magazine highlights how stakeholders throughout the industry use the NATE certification exams and the Recognized Training Provider program to support technicians’ professional development throughout their careers.

The issue begins with how schools such as Texas State Technical College, the Connecticut Technical High School System, and Tidewater Community College, all using the NATE Industry Competency Exam (ICE) to help offer students an HVACR entry-level certification to start their careers.

Also in the issue are profiles of manufacturers Daikin North America, Trane, System Sensor, and Cliplight Manufacturing and their training offerings for NATE-certified technicians. Daikin brand manager Jeff Underwood Daikin notes that NATE is a key priority for Daikin. “We focus on ensuring all of our classes count towards gaining or maintaining NATE certification. We actively promote NATE externally to our customers and internally to our employees.”

The “smart” technology sector also provides relevant NATE training, including Emerson Climate Technologies, and NEST Technologies, makers of the Nest Learning Thermostat. “Nest believes in bringing advanced and thoughtful technology to the HVACR industry and we are excited to team up with NATE to offer our training programs to the professional installer community, says Gene LaNois, head of the professional channel for Nest.

Distributors like HVAC Distributors Inc. recognize the importance of providing training to help customers earn and keep NATE certification. In addition, the issue features partner associations including the Air Conditioning Contractors of America (ACCA), the Refrigeration Service Engineers Society (RSES) and the Sheet Metal and Air Conditioning National Contractors Association (SMACNA) to discuss their collaborations with NATE to provide training and resources for NATE-certified technicians.

To locate these and other NATE Recognized Training Providers nationwide, visit www.natex.org/train.

NATE is the nation’s largest industry-endorsed, non-profit certification organization for heating, ventilation, air conditioning and refrigeration technicians. For more information about NATE, visit www.natex.org.

Posted by
22 Jul 2014

Organizations that would like to offer NATE testing and/or training, or an individual can apply to be a proctor for a current NATE Testing Organization can now apply online.

In addition, contractors who meet the 50% minimum employment requirement of NATE-certified technicians can apply online to become part of the Consumer Contractor Connection (C3) program and be listed for free at www.hvacradvice.com

To access applications, click here.