Welcome to North American Technician Excellence, Inc. The leading non-profit certification program for technicians in the heating, ventilation, air-conditioning and refrigeration (HVAC/R) industry and the only test supported by the entire industry.


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NATE Continues Aggressive Consumer Outreach Campaign, Partners with Manufacturers to Help Spread the Word

01 May 2012

Enhanced 2012 Efforts Educate the Consumer
About the Importance of Hiring NATE-certified Technicians

 ARLINGTON, VA. – (April 27, 2012) – North American Technician Excellence (NATE), the nation’s largest non-profit certification organization for HVACR technicians, continues its efforts to educate homeowners about the importance of selecting contractors who hire NATE-certified technicians.  Initially launched in 2011, this consumer awareness campaign primarily focuses on educating consumers about NATE through national network radio advertisements, which are currently underway on a mix of news, sports and entertainment programs.  In addition to these radio spots, NATE is also partnering with industry manufacturers who are including NATE in their own ads to help spread the word about the quality assurance offered by NATE certification.

Once again this year, the ads are strategically scheduled to air during the spring and fall, reaching homeowners when they are beginning to think about preparing their air conditioning and heating systems, respectively.  The message of the radio spots explains that NATE certification offers consumer protection and peace-of-mind, driving listeners to the NATE consumer website (www.hvacradvice.com) to find a qualified contractor in their area.

The 2012 radio schedule, which kicked off in April, includes programs such as World News Roundup, The Dennis Miller Show, the Masters Tournament, NFL Primetime Football, NCAA Football as well as The Billy Bush Show and radio airings of The Late Show with David Letterman, The Tonight Show with Jay Leno and Late Night with Jimmy Fallon.

The manufacturer-sponsored radio spots, which are airing on many of these same programs, include brand messaging as well as a brief mention of that manufacturer’s support of NATE.  Participating manufacturers currently include Lennox, Goodman and Johnson Controls, Inc. NATE is discussing participation with additional industry partners to further increase the reach of the NATE message and help to support contractors who demonstrate their commitment to hiring NATE-certified technicians.

In addition to the network radio advertising, NATE is also continuing its strategic public relations campaign to generate media coverage about NATE.  Through ongoing media outreach, the NATE message is appearing in an increasing number of newspapers, magazines and radio and television news outlets to inform homeowners that hiring NATE-certified technicians offers quality assurance they can trust.

 “We kicked off this consumer awareness program in 2011, and our goal is to continue to increase these efforts every year,” stated Don Frendberg, Chairman of the NATE Board of Trustees.  “By partnering with manufacturers to include NATE in their radio advertisements, we’re able to extend the reach of our message to a greater number of homeowners, educating them about NATE certification and helping to connect them with contractors who are dedicated to superior installation and service.”

As an increasing number of homeowners learn about NATE and visit HVACRAdvice.com to find a qualified local contactor, it’s more important than ever for contractors to insist on NATE-certified technicians and to include their company information on the Consumer Contractor Connection – NATE’s online locator tool.  If 50 percent of a contractor’s technicians are NATE-certified, they are eligible to post a free listing in the Consumer Contractor Connection, helping to attract new customers.

About North American Technician Excellence (NATE)

Headquartered in Arlington, Va., NATE was founded in 1997 as the nation’s largest non-profit certification organization for heating, ventilation, air conditioning and refrigeration technicians. NATE tests technicians while others train. Testing validates the technician’s knowledge and a training program’s instruction. NATE-approved testing organizations throughout the U.S. and Canada offer NATE tests. Candidates can earn installation and/or service certification in nine specialty areas: air-conditioning, air distribution, heat pumps, gas heating, oil heating, hydronic gas, hydronic oil, and commercial, light commercial refrigeration and senior efficiency analyst. NATE also offers the International Ground Source Heat Pump test. For more information about NATE, visit www.natex.org.

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