Welcome to North American Technician Excellence, Inc. The leading non-profit certification program for technicians in the heating, ventilation, air-conditioning and refrigeration (HVAC/R) industry and the only test supported by the entire industry.

NORTH AMERICAN TECHNICIAN EXCELLENCE

2111 Wilson Blvd. Suite 510Arlington, VA 22201Phone: 703-276-7247Toll Free Phone: 877-420-6283 (NATE)
Posted by
16 Aug 2012

G.W. Berkheimer to Host NATE Testing and Preparation

ARLINGTON, VA. – (August 16, 2012) – G.W. Berkheimer will host North American Technician Excellence (NATE) certification testing at Mechanical Systems Week in Schaumburg, IL.  The annual seminar and product showcase will kick off on September 19, 2012, and run through September 21, 2012.

The test session will begin at 1 p.m. on September 19. To help prepare technicians for the test, G.W. Berkheimer will offer a four-hour HVAC/R Review from 8 a.m. to 12 p.m.  Registration forms are available on the Mechanical Systems Week website (www.mechanicalsystemsweek.com), NATE’s website (www.natex.org) and G.W. Berkheimer’s website (www.gwberkheimer.com).

NATE is the nation’s largest industry-endorsed, non-profit certification organization for heating, ventilation, air conditioning and refrigeration (HVAC/R) technicians. Candidates can earn installation and/or service certification in 11 specialty areas: air conditioning, air distribution, heat pumps, gas heating, oil heating, hydronics gas, hydronics oil, commercial refrigeration, light commercial refrigeration, ground source heat pump and senior efficiency analyst.

“We’re proud to partner with NATE at Mechanical Systems Week,” said Troy Rybicki, Manager of Technical Training at G.W. Berkheimer.  “We strongly believe in NATE certification, which allows technicians to showcase their skills and expertise in order to set themselves and their employers apart from the competition.  We provide regularly scheduled NATE testing for our customers throughout the year, and we look forward to providing many industry professionals with the opportunity to take the NATE exam this September while they’re attending Mechanical Systems Week.”

For more information about NATE, visit www.natex.org.

About G.W. Berkheimer

The G.W. Berkheimer Company is a leading supplier of HVACR products and solutions for the professional contractor and service markets.  The G.W. Berkheimer Company is dedicated to providing the very best products, technical assistance, and the highest level of customer service. For more information, visit www.gwberkheimer.com.

About North American Technician Excellence (NATE)

Headquartered in Arlington, Va., NATE was founded in 1997 as the nation’s largest industry-endorsed, non-profit certification organization for heating, ventilation, air conditioning and refrigeration technicians. NATE tests technicians while others train. Testing validates the technician’s knowledge and a training program’s instruction. NATE-approved testing organizations throughout the U.S. and Canada offer NATE tests. Candidates can earn installation and/or service certification in nine specialty areas: air-conditioning, air distribution, heat pumps, gas heating, oil heating, hydronic gas, hydronic oil, and commercial, light commercial refrigeration and senior efficiency analyst. NATE also offers the International Ground Source Heat Pump test. For more information about NATE, visit www.natex.org.

 

Posted by
07 Aug 2012

  NATE Celebrates 15 Years of Certifying Excellence

15th Anniversary Offer: 15% off all Merchandise in the NATE Store

ARLINGTON, VA. – (August 7, 2012) – North American Technician Excellence (NATE) is celebrating its 15th anniversary in 2012 by offering 15 percent off of all NATE merchandise for the remainder of the year.  Founded in 1997, NATE is the nation’s largest industry-endorsed, non-profit certification organization for HVAC/R technicians.
NATE was created by the HVAC/R industry and has thrived over the past 15 years as a result of ongoing support from all areas of the industry.  For example:

  • Manufacturers and distributors support NATE certification because it encourages proper installation and service of equipment by knowledgeable technicians.
  • Contractors support NATE because certified technicians have the knowledge to do the job right the first time and certification offers a valuable point-of-differentiation to customers.
  • Technicians support NATE because certification allows them to showcase their skills and expertise to their employers and customers.
  • Educators and trainers support NATE certification because they benefit from a uniform standard of knowledge that allows them to better prepare the technician workforce of tomorrow.
  • Utilities support NATE certification because properly trained and tested technicians can assure the correct installation and servicing of sophisticated HVAC/R equipment that saves energy and money when operating at peak efficiency.
  • Consumers support NATE certification because third-party accreditation assures them that a knowledgeable, well-trained and highly experienced technician will install and service their home heating or cooling system.

As an ever-increasing number of industry professionals recognize the value of NATE certification, the number of certified technicians is reaching new heights.  Today, nearly 30,000 technicians hold an active NATE certification, with 20 percent of these technicians holding multiple certifications.

“Over the past 15 years, NATE has been committed to elevating the industry by certifying technician excellence,” stated Don Frendberg, Chairman of the NATE Board of Trustees.  “NATE is the only certification organization developed and supported by the entire HVAC/R industry, and our ongoing efforts will ensure continual quality service and installation.”

To purchase discounted NATE merchandise in honor of the 15th anniversary, visit the NATE Store.  NATE is offering 15 percent off all items, including apparel, hats, chevrons, patches, decals and accessories through December 31, 2012, with promo code “15ANN.”

For more information about NATE, visit www.natex.org.

 About North American Technician Excellence (NATE)

Headquartered in Arlington, Va., NATE was founded in 1997 as the nation’s largest industry-endorsed, non-profit certification organization for heating, ventilation, air conditioning and refrigeration technicians. NATE tests technicians while others train. Testing validates the technician’s knowledge and a training program’s instruction. NATE-approved testing organizations throughout the U.S. and Canada offer NATE tests. Candidates can earn installation and/or service certification in nine specialty areas: air-conditioning, air distribution, heat pumps, gas heating, oil heating, hydronic gas, hydronic oil, and commercial, light commercial refrigeration and senior efficiency analyst. NATE also offers the International Ground Source Heat Pump test. For more information about NATE, visit www.natex.org.

Posted by
24 Jul 2012

ARLINGTON, VA. – (July 18, 2012) – Consumer awareness of North American Technician Excellence (NATE) continues to grow, and a recent ‘Today’ Show segment contributed to the ever-increasing numbers of homeowners who understand the importance of working with NATE-certified technicians.

 

The feature, which aired on Tuesday, July 10, focused on the competency and honesty of air conditioning repairers.  Using a hidden camera to monitor the servicing of an air conditioning unit at a New Jersey residence, Jeff Rossen of NBC’s “Rossen Reports” assessed several area companies.  Although the AC system was fully functional with the exception of a simple broken wire, all six companies that inspected the unit attempted to charge the homeowner for unnecessary repairs.

 

While the findings of the hidden camera test are disturbing for the HVAC/R industry, the segment and corresponding article encouraged homeowners to hire one of the country’s countless trustworthy air conditioning companies. One of the key suggestions for finding a trained and competent professional was to use the contractor locator on NATE’s consumer website (www.hvacradvice.com).

 

“Although the subject matter of this segment is alarming, this issue is the background for why NATE exists – to verify the competency and conduct of NATE-certified technicians and consequently the air conditioning contractors who employ them,” stated Don Frendberg, Chairman of the NATE Board of Trustees.  “As we continue our consumer awareness efforts, which are designed to help elevate the industry, we hope to educate as many homeowners as we can about the importance of working with qualified contractors who employ NATE-certified technicians.”

To view the segment and corresponding article, click here.

 About North American Technician Excellence (NATE)

Headquartered in Arlington, Va., NATE was founded in 1997 as the nation’s largest industry-endorsed, non-profit certification organization for heating, ventilation, air conditioning and refrigeration technicians. NATE tests technicians while others train. Testing validates the technician’s knowledge and a training program’s instruction. NATE-approved testing organizations throughout the U.S. and Canada offer NATE tests. Candidates can earn installation and/or service certification in nine specialty areas: air-conditioning, air distribution, heat pumps, gas heating, oil heating, hydronic gas, hydronic oil, and commercial, light commercial refrigeration and senior efficiency analyst. NATE also offers the International Ground Source Heat Pump test. For more information about NATE, visit www.natex.org.

Posted by
21 Jun 2012

NATE Names Denny Smith Director of Certification

ARLINGTON, VA. – (June 21, 2012) – North American Technician Excellence (NATE) is pleased to announce the appointment of Denny Smith, Ph.D., as its new Director of Certification.  Chairman of the NATE Board of Trustees, Don Frendberg, and the selection committee chose Smith for the position based on his experience with executive-level association management and expertise in exam development and certification.

As Director of Certification, Smith will be responsible for overseeing all aspects of NATE testing and certification.  His primary responsibility will be leading the evaluation, development and modification of NATE exams, ensuring they are always valid, reliable and up-to-date as the industry evolves and technology changes.  As part of this role, Smith will be NATE’s staff liaison on the NATE technical committee, which is comprised of more than 20 appointed industry professionals and over 70 subject matter experts who volunteer their time to collaborate on the exam development process.

Prior to joining the NATE team, Smith served as president and CEO of Certified Fund Raising Executives International, an organization dedicated to the certification of international fundraising executives.  He also held previous roles at Pearson, the largest testing and assessment provider in the United States; the Financial Planning Standards Board, an association focused on certification of financial planners worldwide; and Project Management Institute, which offers global certification for project managers.  Throughout his career, Smith has gained extensive expertise in ANSI/ISO/IEC assessment practices, exam development, psychometric analysis, volunteer engagement and certification from a global perspective.

Smith earned his Ph.D. in Educational Studies at Purdue University and holds a master’s degree in Psychology from Miami University.  He resides in Alexandria, Va. “We’re thrilled to welcome Denny as our new Director of Certification,” stated Don Frendberg, Chairman of the NATE Board of Trustees.  “His experience makes him an ideal candidate for this position, and we’re confident that he will be a valuable addition to the NATE team.”

For more information about NATE, visit www.natex.org.

About North American Technician Excellence (NATE)

Headquartered in Arlington, Va., NATE was founded in 1997 as the nation’s largest industry-endorsed, non-profit certification organization for heating, ventilation, air conditioning and refrigeration technicians. NATE tests technicians while others train. Testing validates the technician’s knowledge and a training program’s instruction. NATE-approved testing organizations throughout the U.S. and Canada offer NATE tests. Candidates can earn installation and/or service certification in nine specialty areas: air-conditioning, air distribution, heat pumps, gas heating, oil heating, hydronic gas, hydronic oil, and commercial, light commercial refrigeration and senior efficiency analyst. NATE also offers the International Ground Source Heat Pump test. For more information about NATE, visit www.natex.org.

 

Posted by
01 May 2012

Enhanced 2012 Efforts Educate the Consumer
About the Importance of Hiring NATE-certified Technicians

 ARLINGTON, VA. – (April 27, 2012) – North American Technician Excellence (NATE), the nation’s largest non-profit certification organization for HVACR technicians, continues its efforts to educate homeowners about the importance of selecting contractors who hire NATE-certified technicians.  Initially launched in 2011, this consumer awareness campaign primarily focuses on educating consumers about NATE through national network radio advertisements, which are currently underway on a mix of news, sports and entertainment programs.  In addition to these radio spots, NATE is also partnering with industry manufacturers who are including NATE in their own ads to help spread the word about the quality assurance offered by NATE certification.

Once again this year, the ads are strategically scheduled to air during the spring and fall, reaching homeowners when they are beginning to think about preparing their air conditioning and heating systems, respectively.  The message of the radio spots explains that NATE certification offers consumer protection and peace-of-mind, driving listeners to the NATE consumer website (www.hvacradvice.com) to find a qualified contractor in their area.

The 2012 radio schedule, which kicked off in April, includes programs such as World News Roundup, The Dennis Miller Show, the Masters Tournament, NFL Primetime Football, NCAA Football as well as The Billy Bush Show and radio airings of The Late Show with David Letterman, The Tonight Show with Jay Leno and Late Night with Jimmy Fallon.

The manufacturer-sponsored radio spots, which are airing on many of these same programs, include brand messaging as well as a brief mention of that manufacturer’s support of NATE.  Participating manufacturers currently include Lennox, Goodman and Johnson Controls, Inc. NATE is discussing participation with additional industry partners to further increase the reach of the NATE message and help to support contractors who demonstrate their commitment to hiring NATE-certified technicians.

In addition to the network radio advertising, NATE is also continuing its strategic public relations campaign to generate media coverage about NATE.  Through ongoing media outreach, the NATE message is appearing in an increasing number of newspapers, magazines and radio and television news outlets to inform homeowners that hiring NATE-certified technicians offers quality assurance they can trust.

 “We kicked off this consumer awareness program in 2011, and our goal is to continue to increase these efforts every year,” stated Don Frendberg, Chairman of the NATE Board of Trustees.  “By partnering with manufacturers to include NATE in their radio advertisements, we’re able to extend the reach of our message to a greater number of homeowners, educating them about NATE certification and helping to connect them with contractors who are dedicated to superior installation and service.”

As an increasing number of homeowners learn about NATE and visit HVACRAdvice.com to find a qualified local contactor, it’s more important than ever for contractors to insist on NATE-certified technicians and to include their company information on the Consumer Contractor Connection – NATE’s online locator tool.  If 50 percent of a contractor’s technicians are NATE-certified, they are eligible to post a free listing in the Consumer Contractor Connection, helping to attract new customers.

About North American Technician Excellence (NATE)

Headquartered in Arlington, Va., NATE was founded in 1997 as the nation’s largest non-profit certification organization for heating, ventilation, air conditioning and refrigeration technicians. NATE tests technicians while others train. Testing validates the technician’s knowledge and a training program’s instruction. NATE-approved testing organizations throughout the U.S. and Canada offer NATE tests. Candidates can earn installation and/or service certification in nine specialty areas: air-conditioning, air distribution, heat pumps, gas heating, oil heating, hydronic gas, hydronic oil, and commercial, light commercial refrigeration and senior efficiency analyst. NATE also offers the International Ground Source Heat Pump test. For more information about NATE, visit www.natex.org.

Posted by
03 Jan 2012

Bovard Heating & Cooling Awarded $1,000 for Promoting Certified Technicians

ARLINGTON, VA. – (December 30, 2011) – North American Technician Excellence (NATE), has selected the fourth and final winner in the “Showcase Your NATE” Sweepstakes, which rewards contractors for promoting their NATE-certified technicians. Bovard Heating & Cooling from Altoona, Pennsylvania submitted the winning entry, earning the company $1,000 in local advertising and/or NATE promotional materials.

To demonstrate the various ways they showcase their NATE-certified technicians, the Bovard team submitted examples of their promotional brochures, informational videos and print ads that prominently feature NATE. One of their entries was randomly selected from the numerous submissions received from contractors throughout the country, including various examples of how each company highlights their NATE-certified technicians.

“We pride ourselves on hiring NATE-certified technicians, as we know they provide superior service to our customers,” stated Charlie Bovard, Vice President and General Manager for Bovard Heating & Cooling. “We look forward to continuing to provide knowledgeable, quality service and to spread the word about the importance of NATE certification to our customers and local community.”

The “Showcase Your NATE” Sweepstakes has rewarded four contractors in total for promoting their NATE-certified technicians. Winners submitted descriptions and pictures of the various ways that they use NATE to build consumer confidence and attract new customers. Each contractor won a $1,000 prize, which can be used towards local advertising and/or NATE promotional materials. Many entries were featured online, offering the contractor additional exposure and recognition for their commitment to quality work.

About North American Technician Excellence (NATE)

Headquartered in Arlington, Va., NATE was founded in 1997 as the nation’s largest non-profit certification organization for heating, ventilation, air conditioning and refrigeration technicians. NATE tests technicians while others train. Testing validates the technician’s knowledge and a training program’s instruction. NATE-approved testing organizations throughout the U.S. and Canada offer NATE tests. Candidates can earn installation and/or service certification in nine specialty areas: air-conditioning, air distribution, heat pumps, gas heating, oil heating, hydronic gas, hydronic oil, and commercial, light commercial refrigeration and senior efficiency analyst. NATE also offers the International Ground Source Heat Pump test. For more information about NATE, visit www.natex.org.